Senior IT Infrastructure Specialist

1 day ago

Brisbane, Queensland, Australia beBeeSupport Full time $90,000 - $120,000

We are seeking a highly skilled and proactive IT Support Specialist to join our national IT team.

This role involves supporting a fully cloud-based, Microsoft-centric infrastructure across the Dovida network.

You will act as the senior technical escalation point, ensuring operational excellence through expert support, enterprise-grade security, and modern workplace automation.

Key Responsibilities
  • Cloud-Based Technical Support & Escalations Deliver expert-level Tier 3 support and incident resolution across Microsoft 365 and Azure services, ensuring service continuity and performance.
  • Endpoint Management – Intune & Compliance Oversee full device lifecycle and compliance using Intune, ensuring secure and policy-driven endpoint management.
  • Microsoft 365 Platform Administration Manage and optimize Microsoft 365 services (Exchange, SharePoint, Teams, Entra ID) to support communication, collaboration, and governance.
  • Security & Zero Trust Uplift Security configurations and Compliance policies adhering to Zero Trust security through Microsoft Defender, Purview and Intune.
  • Project Delivery & Automation Lead technical projects and automate operations to enhance efficiency and policy adherence.
About You
  • A minimum of 5 years senior-level experience in Microsoft cloud environments.
  • Solid understanding of cloud security, identity management, and endpoint compliance.
  • Proven ability to support multiple sites and manage competing priorities.
  • Excellent troubleshooting, communication, and stakeholder engagement skills.
Benefits
  • Hybrid working model – work from home up to 2 days per week.
  • Paid birthday day off.
  • Novated leasing options.
  • Paid volunteering, emergency services & military reserve leave.
  • Continued learning and development through our learning system and Immersion Program.

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