Fitness Industry Career Growth Specialist

5 days ago


Joondalup, Australia Goodlife Health Clubs Full time
About Goodlife Health Clubs

Goodlife Health Clubs is a premier fitness organisation with a presence in multiple states of Australia. We operate 97 premium clubs, providing access to industry-leading gym facilities and innovative group fitness classes. Our mission is to inspire people to achieve great things and empower them to live a healthier lifestyle.

Job Opportunity: Member Support Consultant

We are seeking an experienced Member Support Consultant to join our team at the Butler club. As a key member of our sales and customer service team, you will be responsible for achieving membership growth goals through proactive sales activities and retaining existing members through exceptional customer service.

Key Responsibilities:
  • Contribute to club sales budget utilising sales promotions and referrals campaigns
  • Generate and convert high-quality sales leads through community outreach, referrals, and identification of new business opportunities
  • Achieve the required number of lead contacts via telephone to maximise sales opportunities
  • Provide sales presentations and tours to prospective members
  • Create positive and personalised interactions with members to enhance their club experience
  • Achieve successful outcomes to enquiries
  • Assist with opening and closing the club as per the club roster
  • Active involvement in member retention programs to inspire members to continue their fitness journey
What We Offer:
  • An estimated salary range of $70,000-$75,000 per annum, plus superannuation benefits
  • A complimentary all-access Goodlife membership
  • Anniversary leave days and an additional free gym membership for friends and family
  • Career opportunities within Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group


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