Retail Team Leader

3 weeks ago

Melbourne, Victoria, Australia Foot Locker Full time

Position Overview

We are thrilled to introduce an exciting opportunity within our innovative Foot Locker store concept. This unique retail experience has recently made waves in major cities and is now set to establish its presence in Australia. We are seeking enthusiastic and forward-thinking individuals to become part of our dynamic team.

As a Retail Team Leader, you will play a crucial role in guiding and mentoring your team to enhance the in-store Customer Experience. You will take charge of various aspects including store operations, employee training, team management, visual merchandising, and safeguarding assets. In the absence of the Store Manager, you will take on all managerial responsibilities. Your success will be evaluated based on your ability to drive sales and achieve profit targets for your designated store.

Key Responsibilities

  • Inspire and motivate your team to achieve sales goals while delivering outstanding customer service.
  • Ensure customer satisfaction by being well-versed in all products and collaborating with colleagues to provide exceptional sales support.
  • Meet and exceed expectations in sales, customer experience, merchandising, visual presentation, and operational efficiency.
  • Serve as a liaison between customers, sales associates, and store management.
  • Demonstrate expertise in products and trends to meet customer needs effectively.
  • Maintain a comprehensive understanding of product knowledge and stay updated on current and upcoming trends.
  • Foster a positive and inclusive workplace culture.

Qualifications

  • Proven leadership skills with a minimum of 1 year of experience in a customer-oriented sales environment.
  • Confident in engaging with customers to provide an elevated shopping experience.
  • Driven to achieve outstanding results through enthusiasm for customer interaction and athletic merchandise.
  • Adaptable and resourceful in responding to the fast-paced demands of an omni-channel retail landscape.
  • Proactive in completing tasks independently without the need for supervision.
  • Strong analytical and mathematical abilities, including problem-solving, decision-making, and financial assessment.
  • Exemplary ethics, values, integrity, and trustworthiness.
  • Flexible availability, including evenings, weekends, and holidays.

Benefits

  • Employee Discount
  • Opportunity to learn from industry leaders.

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