Travel Experience Coordinator

1 month ago

Queens Park, Australia Sky Land and Ocean travel Full time
Job Title: Travel Assistant

About Us: Sky Land and Ocean travel is a dynamic and award-winning travel group that specializes in creating exceptional travel experiences. We are seeking a passionate and detail-oriented Travel Assistant to join our team and help us achieve our mission of providing outstanding customer service and exceeding client expectations.

Key Responsibilities:
  • Client Support: Provide exceptional support to clients by understanding their travel preferences and needs, offering tailored recommendations and solutions.
  • Booking Management: Handle bookings for flights, accommodations, transportation, and other travel-related services, ensuring accuracy and satisfaction.
  • Travel Coordination: Assist clients with itinerary planning, travel documentation, and logistical arrangements to ensure a seamless travel experience.
  • Customer Service: Deliver exceptional customer service by addressing client inquiries, resolving issues, and providing timely and helpful responses.
  • Promotion and Marketing: Use promotional techniques and materials to showcase travel packages and deals, helping to attract and retain clients.
  • Continuous Learning: Stay updated with the latest travel trends, destinations, and industry developments to provide informed recommendations and superior service.

Requirements:
  • Passion for Travel: A strong enthusiasm for travel and a desire to help others create memorable travel experiences.
  • Excellent Communication Skills: Strong verbal and written communication skills, with the ability to interact effectively with clients and colleagues.
  • Attention to Detail: Precision and thoroughness in managing bookings and client information to ensure high-quality service.
  • Customer-Centric Attitude: A commitment to providing outstanding customer service and exceeding client expectations.
  • Self-Motivation: Ability to work independently, manage your own schedule, and stay motivated while working remotely.

What We Offer:
  • Comprehensive Training: Receive professional training and certification to gain the knowledge and skills needed to assist clients with their travel needs effectively.
  • Flexible Schedule: Enjoy the freedom of a flexible schedule, working from home or any location of your choice, managing your time to fit your lifestyle while assisting clients.
  • Travel Perks: Benefit from a variety of travel perks, including exclusive discounts, special offers, and access to travel industry insights, enhancing your own travel experiences.
  • Competitive Commissions: Earn competitive commissions on travel bookings, with your success and earnings directly tied to the satisfaction and volume of your client bookings.
  • Collaboration with an Award-Winning Travel Group: Work alongside a renowned travel group known for excellence, benefiting from their reputation, resources, and expertise to enhance your client offerings.

How to Apply: If you're excited about travel and enjoy assisting others in planning their adventures, this remote Travel Assistant position is perfect for you. Contact us today to learn more and start your journey with us.

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