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2 months ago
About Sephora
Sephora is a leading global beauty retailer, part of the prestigious Louis Vuitton Moet Hennessey Group. With a strong presence in Australia and New Zealand, we offer diverse store opportunities and a growing online platform.
Job Summary
We are seeking a highly motivated and customer-focused Retail Assistant to join our team in Charlestown. As a Retail Assistant, you will be responsible for providing exceptional customer service, sharing your knowledge of beauty products, and contributing to a positive store environment.
Key Responsibilities
- Provide a welcoming and engaging customer experience, listening to and addressing their unique needs.
- Stay up-to-date with new products, trends, and techniques, and share your expertise with customers.
- Assist customers in discovering the features and benefits of our CRM program.
- Participate in cross-training and attend in-store beauty expert training sessions to continuously learn and grow.
- Collaborate with the team to achieve sales targets and provide excellent customer service.
Requirements
- Previous sales experience in a retail or customer-facing environment.
- Excellent interpersonal skills to build relationships with clients and fellow team members.
- Availability to work across key trading times, including late-night and weekend shifts.
What We Offer
- A competitive salary and benefits package.
- Opportunities for personal development and career growth within Sephora and the LVMH group.
- A fun and dynamic work environment with a passionate team.
Equal Opportunity Employer
Sephora is committed to creating an inclusive and diverse workplace. We welcome applications from candidates of all backgrounds and encourage those who require reasonable adjustments to share their requirements with us.