Retail Sales Consultant

3 weeks ago


Mentone, Victoria, Australia Beaumont Tiles Full time
Job Description

We are seeking a highly motivated and customer-focused Sales Consultant to join our dynamic teams in Bayside and South Eastern Suburb showrooms.

As a Sales Consultant, you will play a crucial part in our company's success by providing exceptional customer service, increasing sales, and meeting key performance indicators (KPIs).

Key Responsibilities:

  • Greet and engage with customers, providing a high level of customer service.
  • Understand customer needs and recommend products that meet those needs.
  • Achieve and exceed sales targets and KPIs.
  • Maintain in-depth knowledge of products and services offered.
  • Handle customer queries and complaints efficiently and professionally.
  • Ensure the sales showroom is tidy and visually appealing.
  • Process transactions and handle payments.
  • Participate in training and development programs.

KPIs:

  • Consistently achieve monthly sales targets.
  • Maintain a high level of customer satisfaction, aiming for positive feedback.
  • Efficiently manage and close sales, with a focus on increasing average transaction value.
  • Demonstrable growth in product knowledge and expertise.
  • Adherence to store policies and procedures.
  • Contribution to team sales goals and overall store performance.

What's on Offer:

  • This is a full-time position, five days per week, worked between Monday – Saturday.
  • Competitive salary and commission structure.
  • Opportunities for professional growth and development.
  • A supportive and inclusive work environment.
  • Comprehensive training, coaching, and development programs to enhance your skills and knowledge.


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