Retail Sales Associate

1 week ago


Dandenong, Victoria, Australia Cash Converters Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Cash Converters in Dandenong. As a key member of our sales team, you will be responsible for providing exceptional customer service and selling a diverse range of products to our customers.

Key Responsibilities:

  • Provide outstanding customer service and ensure a positive shopping experience for all customers.
  • Sell a diverse range of products, including mobile phones, power tools, gaming consoles, musical instruments, and more.
  • Build long-term customer relationships and work towards meeting sales targets with your colleagues.
  • Negotiate with customers to find win-win solutions and assist with researching pricing and features for various stock items.
  • Introduce customers to our online platform if we do not have what they are looking for.

About You

  • You will have previous customer service experience in a similar environment, although this is not essential.
  • You will be friendly and welcoming, with the ability to understand our customers' needs.
  • You will be a natural problem solver, able to think on your feet and come up with creative solutions.
  • You will enjoy getting creative and putting your vision into merchandising store displays and hot zones.
  • You will be willing to develop skills and knowledge to other areas of our stores, so you can grow within the business.

What's on Offer

  • Exclusive access to 'Cashies Rewards', featuring discounts and cash-back offers from over 400 retailers.
  • A competitive salary and benefits package.
  • Real career development opportunities and ongoing training.
  • Quarterly store and team bonuses.
  • Paid parental leave and salary packaging for a novated car lease.
  • Health insurance discounts and 30% in-store discount.
  • Access to our wellness activities, including Move, Munch, Money, and Mind.


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