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Frontline Customer Service Representatives
3 weeks ago
We are seeking skilled and enthusiastic customer service professionals to join our team.
This role involves providing excellent customer service, accurate information, and courteous communication to patrons at the front desk or via telephone inquiries.
The successful candidate will be responsible for performing various tasks including cash handling, membership sales, and basic administration duties.
Responsibilities:
- Provide exceptional customer service and support to all patrons.
- Process transactions efficiently and accurately.
- Manage membership sales and related administrative tasks.
Role Details:
- Salary: $29.15 per hour (plus casual loading if applicable) + 12% Superannuation.
- Part Time and Casual Opportunities Available.
- Work across multiple locations.
Hours of Work:
- Monday to Friday - 4:30am – 11:00pm.
- Saturday - 4:30am – 8:30pm.
- Sunday and public holidays - 7:00am – 8:30pm.
Part Time Shifts:
- Aqualink Nunawading: Monday 05:45-09:45, 08:30-12:30; Tuesday 09:45-14:00, 17:30-22:15; Wednesday 08:45-12:30, 16:00-20:30; Thursday 16:00-20:30; Friday 13:45-17:45, 17:45-22:15; Saturday 08:00-11:45.
- Aqualink Box Hill: Monday 14:15-18:15, 18:15-22:45; Tuesday 16:30-20:30; Wednesday 12:30-16:30; Thursday 16:30-20:30; Friday 16:00-21:00, 18:15-22:30; Saturday 15:45-19:30; Sunday 08:00-12:15, 11:45-15:45.
What We Offer:
- Great working conditions and a professional environment.
- Supportive teams and a flexibility program that promotes work-life balance.
- Extensive health and wellbeing offerings.
- Career opportunities and transformation initiatives.
- Reward and recognition programs, learning opportunities, study assistance, and leadership development programs.
How to Apply:
Submit a resume (max 5 pages) and a one-page statement addressing the selection criteria and what you would bring to the role. Please indicate whether you are interested in a part-time or casual position and specify preferred shifts.
