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Compassionate Healthcare Liaison

3 weeks ago

Melbourne, Victoria, Australia beBeePatientCare Full time $73,760 - $85,440
Patient Care Coordinator Role

We are seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator.

  • As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing customer service and ensuring a positive patient experience.
Key Responsibilities:
  • Greet patients and respond to phone calls
  • Schedule patient appointments and complete new patient registration and data entry
  • Discuss insurance benefits, authorization requirements, and payment responsibilities
  • Collect patient balances (copay/deductible/coinsurance)
  • Perform standard day-to-day clinical administrative tasks
Requirements:
  • A high school diploma or equivalent
  • Prior experience in a customer service or administrative role, preferably in a healthcare setting
  • Excellent interpersonal and communication skills
  • Strong attention to detail and organizational skills
  • Ability to multitask, prioritize tasks, and work in a fast-paced environment
  • Proficient in computer skills and ability to learn new software systems
Benefits:
  • Mensual performance bonus
  • Medical, dental, vision insurance
  • Life insurance
  • 401k
  • Employee assistance program
  • Employee discounts
  • Employee referral program
  • Paid time off (PTO)