Customer Experience Manager

4 days ago

Melbourne, Victoria, Australia beBeeCustomerCentric Full time $45,000 - $60,000

A dynamic business opportunity awaits in a fast-paced environment where delivering exceptional customer experiences is key.

As a Buys and Loans Operator, you will be engaging with customers to build lasting relationships, exceed targets and promote mutually beneficial outcomes.

About the Role

You will:

  • Develop genuine connections with customers to understand their needs and provide solutions.
  • Build strong relationships with colleagues and foster a positive work environment that encourages collaboration and creativity.
  • Achieve sales targets while promoting a win-win outcome for both parties through effective negotiation skills.

Requirements

To succeed in this role, you will need:

  • Passion for delivering outstanding customer service and creating a memorable experience.
  • Problem-solving skills to think critically and outside the box to meet diverse customer needs.
  • Negotiation skills to create mutually beneficial outcomes and drive business growth.
  • An open-minded approach to meeting diverse customer needs and exceeding expectations.

Benefits

Cash Converters offers a dynamic work environment that values authenticity, creativity, and collaboration. Our company recognizes and rewards dedicated individuals who make a real difference in people's lives.

This is a unique opportunity to grow your career in a fast-paced industry where innovation and customer satisfaction are paramount.

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