Customer Service Coordinator

6 days ago


Melbourne, Victoria, Australia Madman Entertainment Full time

Madman Entertainment is seeking a highly motivated Sales Operations Administrator to join our dynamic Home Entertainment team.

This is an exciting opportunity to work with a leading independent film and television distributor, specializing in the distribution of content on DVD & Blu-Ray, into cinemas and to film festivals, digital platforms, TV channels and VOD services nationally.

As a Sales Operations Administrator, you will be responsible for delivering exceptional customer service and support to our retail customers, consumers, Agency Partners and to our Sales Operations Team; and ensuring Madman's office is an awesome destination for our team to collaborate in.

Your key responsibilities will include responding to email queries from customers on orders, liaising with Madman's 3PL warehouse and track and trace follow up. You will also provide great administrative support to the sales and operations teams and Agency Partners, including managing various email inboxes, order management for AU & NZ customers and various data entry tasks.



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