Customer Service Expert

3 days ago

Port Macquarie, New South Wales, Australia beBeeCustomerService Full time
Job Description

We are seeking passionate, fixed-term, part-time team members to join our Technology department. As a customer service specialist, you will work with your team to ensure excellent customer service and provide expert advice on a broad range of products and services.

This role requires flexibility across various hours on weekdays and weekends. It is a 3-month fixed-term opportunity for 20-25 hours per week, with potential to become permanent, work at various locations, and advance your career.

Required Skills and Qualifications
  • You are customer-focused, passionate about service, and eager to enhance the customer experience.
  • You enjoy working with people, thrive in a fast-paced environment, take responsibility, and pride yourself on delivering excellent service.
  • You are flexible with your availability to meet customer needs across weekdays and weekends.
Benefits
  • We celebrate our team's uniqueness by offering genuine benefits, including:
  • Flexible work arrangements to suit your needs.
  • Generous discounts across various brands.
  • Exclusive discounts and perks through our benefits program.
  • Support during family expansion through our Growing Families Policy.
  • Focus on safety, mental health, and wellbeing, including access to our Employee Assistance Program (EAP).
  • Support for cultural or religious observances through our Flexible Public Holidays Policy.
  • Opportunities for learning and career development.
  • Potential for career progression within the organization.
About Us

We value diversity and are committed to providing a safe, inclusive environment. We encourage applications from all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disabilities, and the LGBTQI+ community.

What to Expect

As part of the recruitment process, you will complete an online assessment, including game-based tasks and video interview questions, approximately 20 minutes. This must be completed within 48 hours of your application submission. Afterward, you will receive a personalized insight report about yourself.

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