Senior Technical Systems Specialist

18 hours ago

Sydney, New South Wales, Australia beBeeTechnical Full time $90,000 - $110,000

About the Role

We are seeking a highly skilled Technical Analyst to join our team. As a key member of the technical analysis team, you will be responsible for providing in-depth analysis of business requirements to produce high-quality functional specifications for system changes.

Main Responsibilities and Key Accountabilities

  • Provide expertise to business stakeholders on business requirements.
  • Gather and document requirements for enhancements to systems.
  • Offer specialist expertise on specification design criteria to developers and test analysts for all supported systems.
  • Arrange and chair business and technical meetings to facilitate technical solution outcomes.
  • Develop business requirements, functional specifications, and/or technical specifications.
  • Ensure solution design meets business requirements and is understood by technical development and test teams.
  • Perform peer review and sign-off of business and technical SDLC deliverables for other team members.
  • Maintain accurate time and task recording to ensure effort expended on tasks can be monitored and reported against.
  • Assist with any of the SDLC testing phases to provide clarifications and respond to enquiries.
  • Participate in root cause analysis for escalated production support issues.
  • Investigate and consult on pragmatic alternatives for short, medium, and long-term solutions to a problem.
  • Provide technical specification effort estimates.
  • Complete traceability and/or data mapping matrices as part of solution design alignment with business requirements and other IT delivery teams, as required.
  • Identify and implement improvements to processes and procedures within the team and greater IT group.
  • Manage and balance client and stakeholder expectations and report and escalate where needed.
  • Work and collaborate with third-party vendors to deliver integrated system solutions.
  • Log and access technical solutions within the JIRA database and thoroughly document the status of all client liaisons and communications.
  • Mentor junior technical analysts, including developing and delivering training (intermediate and senior levels).
  • Act as a technical or team lead as required (senior level).
  • Write SQL queries to support analysis tasks (senior level).

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