Medical Operations Support Specialist

4 days ago


Heidelberg, Victoria, Australia Austin Health Full time
About Austin Health

Austin Health is a leading healthcare provider in Australia, committed to delivering exceptional patient care and outcomes.

Salary Package

The successful candidate will be offered a competitive salary package, including an estimated annual salary of $75,000 - $90,000, depending on experience and qualifications.

Job Description

This exciting opportunity exists for an experienced Administration Assistant to join our dynamic team in Surgery and Endoscopy Access. The successful candidate will play a crucial role in supporting the delivery of patient care and ensuring the smooth operation of our services.

  • Providing effective phone support and acting as the main point of contact for Surgical and Endoscopy Access inquiries.
  • Delivering excellent customer service to all stakeholders, ensuring a positive experience.
  • Supporting Liaison Nurses and Clinical Nurse Consultants in their daily duties.
  • Managing administrative tasks, including accurate data entry and record-keeping.
  • Applying a flexible and innovative approach to work processes.
Key Responsibilities

The successful candidate will be responsible for:

  • Providing administrative support to the team, including data management and record-keeping.
  • Communicating effectively with patients, staff, and other stakeholders.
  • Working collaboratively with the team to achieve goals and objectives.
  • Developing and implementing process improvements.
  • Maintaining confidentiality and discretion when handling sensitive information.
Requirements

To be successful in this role, the successful candidate will require:

  • A strong commitment to providing outstanding patient care.
  • Excellent communication and interpersonal skills.
  • Strong time management and prioritization skills.
  • Ability to work autonomously and as part of a dynamic team.
  • Developed computer and administrative skills, with a focus on accurate data management.
Benefits

As a valued member of our team, the successful candidate will enjoy a range of benefits, including:

  • Generous salary packaging options.
  • A suite of wellness initiatives designed to support your physical and mental health.
  • Mentoring and career development opportunities.
  • Onsite childcare facilities and easy access via public transport.
Culture and Values

Austin Health is committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities.



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