Medical Operations Support Specialist
4 days ago
Austin Health is a leading healthcare provider in Australia, committed to delivering exceptional patient care and outcomes.
Salary PackageThe successful candidate will be offered a competitive salary package, including an estimated annual salary of $75,000 - $90,000, depending on experience and qualifications.
Job DescriptionThis exciting opportunity exists for an experienced Administration Assistant to join our dynamic team in Surgery and Endoscopy Access. The successful candidate will play a crucial role in supporting the delivery of patient care and ensuring the smooth operation of our services.
- Providing effective phone support and acting as the main point of contact for Surgical and Endoscopy Access inquiries.
- Delivering excellent customer service to all stakeholders, ensuring a positive experience.
- Supporting Liaison Nurses and Clinical Nurse Consultants in their daily duties.
- Managing administrative tasks, including accurate data entry and record-keeping.
- Applying a flexible and innovative approach to work processes.
The successful candidate will be responsible for:
- Providing administrative support to the team, including data management and record-keeping.
- Communicating effectively with patients, staff, and other stakeholders.
- Working collaboratively with the team to achieve goals and objectives.
- Developing and implementing process improvements.
- Maintaining confidentiality and discretion when handling sensitive information.
To be successful in this role, the successful candidate will require:
- A strong commitment to providing outstanding patient care.
- Excellent communication and interpersonal skills.
- Strong time management and prioritization skills.
- Ability to work autonomously and as part of a dynamic team.
- Developed computer and administrative skills, with a focus on accurate data management.
As a valued member of our team, the successful candidate will enjoy a range of benefits, including:
- Generous salary packaging options.
- A suite of wellness initiatives designed to support your physical and mental health.
- Mentoring and career development opportunities.
- Onsite childcare facilities and easy access via public transport.
Austin Health is committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities.
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