Technical Service Operations Specialist

5 days ago


Melville, Australia beBeeService Full time $98,000 - $124,000

We're seeking a skilled Service Operations Coordinator to join our team.

About the Role

This is an exciting opportunity to leverage your expertise in logistics and customer service to optimize our service programs. As a key member of our operations team, you'll work closely with international vendors and global logistics partners to ensure seamless delivery of technical services.

Key Responsibilities:
  • Program Optimization: Collaborate with cross-functional teams to identify opportunities for increased efficiency and implement process improvements in service operations.
  • Logistics Management: Oversee the distribution of technical service cases, manage outbound shipments of parts to customers and service technicians, and ensure accurate and timely delivery.
  • Customer Communication: Ensure timely and professional communication with customers regarding service status and case updates.
Requirements
  • Bachelor's degree required
  • High level of organization and time management skills
  • Strong written and verbal communication skills
  • Solid business acumen
  • Superlative problem-solving and critical thinking skills

We offer:

  • A dynamic work environment that fosters collaboration and growth
  • Opportunities for professional development and skill enhancement


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