Dedicated Customer Service Professional

2 days ago


Adelaide, South Australia beBeeCustomerCentric Full time $55,000 - $74,000
Role Summary

We are seeking a dedicated and customer-focused professional to join our team as an Customer Advisor. As the first point of contact for customers, you will provide exceptional service and support to ensure their banking needs are met.

Key Responsibilities
  • Support customers by being their primary point of contact and providing timely assistance with banking transactions and product inquiries.
  • Identify and recommend suitable products and services to meet customers' financial needs.
  • Provide information on NAB's digital banking options and help customers navigate our self-service platforms.
Requirements
  • Passion for delivering quality customer experiences and a commitment to excellence in customer service.
  • Strong communication and interpersonal skills, with the ability to build rapport with diverse customers.
  • Basic knowledge of banking products and services, with a willingness to learn and develop skills.
Benefits
  • Ongoing career development and training opportunities to enhance your skills and knowledge.
  • Access to competitive salary packaging options and employee benefits.
  • Recognition and rewards for outstanding performance and contributions to the team.
Work Environment

Our team is committed to creating a positive and inclusive work environment that supports the well-being and success of all employees. We offer flexible working arrangements, a range of leave entitlements, and opportunities for professional growth and development.



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