Dedicated Customer Support Professional

1 day ago

Adelaide, South Australia beBeeCustomerService Full time $48,000 - $72,000
Job Title: Customer Service Officer

We are seeking a dedicated and customer-focused individual to fill the role of Customer Service Officer. This is an exciting opportunity for someone who is passionate about delivering exceptional service and building strong relationships with customers.

This position involves working in a fast-paced environment, where you will be responsible for handling customer inquiries, resolving issues, and providing information on our products and services. You will also play a key role in ensuring that customer requests are actioned in a timely manner, and that all interactions are handled with professionalism and courtesy.

To succeed in this role, you will need to have excellent communication skills, both written and verbal. You should be able to think on your feet, work independently, and be self-motivated. Previous experience in a high-volume call centre or administration environment would be highly desirable, as would a proven track record of delivering outstanding customer service.

The successful candidate will be a team player who is committed to excellence and continuous improvement. You will be required to work closely with other members of the team to achieve common goals, and to contribute to a positive and supportive work environment.

Key Responsibilities:
  • Handle customer inquiries and resolve issues in a professional and courteous manner.
  • Provide information on our products and services to customers.
  • Action customer requests in a timely manner.
  • Work collaboratively with other members of the team to achieve common goals.
Requirements:
  • Excellent communication skills, both written and verbal.
  • Ability to think on your feet and work independently.
  • Self-motivation and a commitment to excellence.
  • Previous experience in a high-volume call centre or administration environment.
Benefits:
  • A competitive hourly rate of $35.00 per hour.
  • A casual schedule with day shift hours.
  • An opportunity to work in a dynamic and supportive team environment.
How to Apply:

To apply for this role, please submit your application with a covering letter and resume. Please note that we require applicants to be Covid vaccinated and available to start immediately.

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