Enterprise Solutions Specialist
1 week ago
About Urbis
">- We are a community of passionate problem solvers, sought out by clients for our fresh thinking and approach to their city-shaping projects.
- Our mission is to help create meaningful, sustainable cities & communities.
- We pride ourselves in empowering our employees and supporting them to be the best they can be.
The Opportunity
">- As an Enterprise Systems Specialist, you will play a key role in shaping the future of our enterprise applications.
- You will work across all phases of project lifecycles, focusing on functional design, user journey mapping and configuration.
- You will also provide ongoing support, liaising with vendors and stakeholders to identify and resolve any issues.
Responsibilities
">- Maintain enterprise application systems in consultation with the T&D team.
- Support project lifecycle phases, providing advice and recommendations to business users.
- Provide second-level user support for enterprise application issues, troubleshooting and user inquiries.
- Collaborate with vendors on defects, process improvements and version upgrades.
- Manage information flow, ensuring data integrity, efficiency and availability.
- Support the creation and maintenance of user training documentation.
About You
">- Tertiary qualifications in Computer Science, Engineering or Management Information Systems/Science.
- Minimum 3 years' experience as a Business Analyst or suitably similar position.
- Previous experience in managing the continuous improvement of enterprise applications (Microsoft Dynamics 365 CRM, HRIS systems preferred).
- Experience working with IT Vendors in the submission and prioritisation of application enhancements.
- Advanced understanding of application and database architectures and relationships.
- Strong attention to detail and problem solving capabilities.
Why Urbis?
">- We offer a generous salary package, including $85,000 - $100,000 per annum.
- A supportive and inclusive work environment, committed to fostering diversity and inclusion.
- Ongoing training and development opportunities, with an annual training budget provided.
- A range of benefits, including salary continuance insurance, parental leave policy, health and wellbeing programs.
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