Proactive Claims Manager

1 week ago

Brisbane, Queensland, Australia beBeeInjury Full time $91,870 - $115,490
Job Description

We are seeking a motivated and experienced professional to join our team as an Injury Management Coordinator. This role involves shaping and influencing company culture, working collaboratively with stakeholders, and driving positive outcomes for employees and the organisation.

The successful candidate will have a strong understanding of Workers Compensation legislation in QLD, multi-jurisdictional knowledge, and excellent written and verbal communication skills.

Key Responsibilities:
  • Effectively set expectations and educate internal stakeholders on legislative and internal injury and claims management obligations
  • Liaise with injured workers, insurers, legal and health professionals for purpose of claims and injury management
  • Work collaboratively with the Insurer case managers to achieve desired RTW outcomes and resolution of claims, ensuring responsible financial claims management of workers compensation portfolio
  • Plan, develop and implement pro-active injury management and rehabilitation strategies for injured workers
  • Ensure set timeframes and compliance measures are adhered to with all legislative codes, company and client driven policies and procedures
  • Coordinate clinical intervention and recommendations, attend case conferences to achieve desired RTW outcomes
  • Lead and participate in sessions with stakeholders through case conferencing, claims reviews and onsite visits
  • Ensure timely claim reviews for planning, developing, and executing claim strategies
  • Accurately complete administrative tasks associated with injury management, fitness for work and workers compensation including file notes, RTW plans, lodgement of claims, maintenance of documentation on injury management system
  • Coordinate receipt of claims and ensure timely completion of claim forms for registration with insurance providers or claims agents
  • Develop and timely provision of timely claims reports, as required
  • Calculate, authorise and process weekly compensation payments and ensure timely reimbursements from insurer
  • Other duties as required.
Why Choose Us?

At our organization, we value our employees and provide them with opportunities for growth and development. We offer a competitive salary, many development opportunities and an outstanding benefits and recognition program.

Our employees personify our unique values of Service Spirit, Team Spirit and Spirit of Progress, and we are always looking for people to join our team and help us create a lasting impact on individuals, society, and the planet.

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