Account Manager Business Development

6 days ago

Sydney, New South Wales, Australia Sitemate Full time
Job Description

We are seeking a skilled Commercial Account Manager to join our team in Sydney. This role will focus on our Mid-market customers, enabling us to mitigate hidden risks and explore opportunities within our current client base.

Key Responsibilities:
  • Work closely with the Customer Success team to increase touch points with existing accounts.
  • Develop relationships with clients, identifying new opportunities for growth and expansion.
  • Leverage these relationships to increase customer value by expanding use cases, implementing multiple projects, and increasing user numbers.

The ideal candidate will have experience working as a Customer Success Manager or Account Manager, with a focus on commercial tasks such as expansion, renewals, and billing migrations.

Requirements:
  • Proven track record of success in account management and business development.
  • Strong communication and relationship-building skills.
  • Familiarity with SaaS delivery models and workflows.

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