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Food and Beverage Operations Manager

2 months ago


City of Kingston, Australia TFE Hotels Adina Apartment Hotels Full time
About the Role

We are seeking an experienced Food and Beverage Supervisor to join our team at Rendezvous Hotel Melbourne. As a key member of our operations team, you will be responsible for ensuring the smooth running of our food and beverage operations, including the management of daily activities, staff supervision, and customer service.

Key Responsibilities
  • Manage the day-to-day operations of the food and beverage department, including the supervision of staff and the coordination of events and functions.
  • Develop and implement strategies to improve customer satisfaction and loyalty, and to increase revenue and profitability.
  • Monitor and control food and beverage costs, and ensure that all financial procedures are followed.
  • Recruit, train, and develop a high-performing team of food and beverage staff, and provide coaching and feedback to ensure excellent customer service.
  • Collaborate with other departments, including sales, marketing, and events, to ensure seamless delivery of services and events.
  • Ensure compliance with all relevant laws, regulations, and company policies, including food safety and hygiene standards.
Requirements
  • Several years of experience in the food and beverage industry, with previous supervisory or management experience.
  • Familiarity with point-of-sale (POS) systems and inventory management software.
  • Knowledge of Bar operations, including cocktail making and wine.
  • Knowledge of Restaurant Operations and basics of Banqueting.
  • Strong organisational and multitasking capabilities.
  • Knowledge of food safety and hygiene regulations.
About Us

TFE Hotels / Adina Apartment Hotels is a leading hospitality company with a portfolio of hotels and apartment hotels across Australia and New Zealand. We are committed to delivering exceptional customer experiences and providing opportunities for our staff to grow and develop their careers.