Hospitality Ambassador

5 days ago


Brisbane, Queensland, Australia Mantra on Queen Full time

In the heart of Brisbane city centre, Mantra on Queen boasts a unique blend of style and convenience. Our property features self-contained apartment-style hotel rooms, one and two bedroom apartments.

Purpose

As a Room Attendant, you play a vital role in our Housekeeping department, ensuring an exceptional guest experience through meticulous room maintenance and attention to detail. Your responsibilities extend beyond physical tasks, including collaboration with colleagues and providing assistance to guests whenever needed.

Main Responsibilities

  • Clean all sections of guest rooms, including linens, bathrooms, and surfaces, to create a positive first impression.
  • Work diligently within established guidelines to achieve high standards.
  • Maintain and restock housekeeping trolleys, ensuring they are well-organised and equipped.
  • Use cleaning materials responsibly and adhere to safety protocols for a secure environment.
  • Respect guest privacy and security, upholding our commitment to their comfort.
  • Report maintenance issues promptly, demonstrating your dedication to a flawless experience.

Key Skills and Qualifications

  • Previous experience as a cleaner or room attendant is highly valued.
  • You possess excellent communication skills, making you warm and welcoming to guests and colleagues alike.
  • An eye for detail and efficient time management are essential for this role.
  • You enjoy a physically demanding position, involving navigation between rooms using internal and external staircases and open pathways.
  • Collaboration with colleagues from diverse backgrounds is crucial.
  • Reliable transportation and flexibility to work various shifts, including weekends and public holidays, are required.

Award-winning Benefits:

  • ALL Heartist Membership: Enjoy discounts on accommodation and food & beverage worldwide.
  • Family & Friends Discounts: Available on a range of services and events for those who matter most.
  • Accor Live Limitless (ALL) Loyalty Program: Earn status and reward points on worldwide stays.
  • Learn Your Way: Access industry-leading training platforms, Accor Academy and Typsy, to support your career development.
  • Build Your Network: Join over 300,000 Accor professionals globally, sharing the same guest passion.
  • Worldwide Opportunities: With more than 5,000 hotels across 110 countries, limitless career growth opportunities await.

At Mantra on Queen, we value individuality and encourage personal growth. By joining our team, every chapter of your story can unfold. Together, we can imagine tomorrow's hospitality, creating unforgettable experiences for our guests.

We invite you to join us in shaping the future of hospitality. Learn more about our company culture and values at our website.



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