Warehouse Operations Coordinator

5 days ago

Canberra, ACT, Australia IKEA Full time

About this role:

We are seeking a skilled and motivated individual to join our Fulfilment Operations team as a Fulfilment Operations Co-worker. In this role, you will be responsible for ensuring the efficient and accurate processing of customer orders, including picking, packing, and checking products, as well as handing out Click & Collect orders and resolving any order issues.

Key responsibilities:

  • Picking, packing, and checking products in line with in-store and/or online customer orders within set KPIs.
  • Handing out Click & Collect orders, organising delivery and solving any order issues customers may have such as Delivery fails.
  • Actively contributing to highest goods availability by ensuring accurate replenishment of your assigned area to maintain stock levels and meet the needs of our customers.
  • Ensuring IKEA Standard Operating Procedures (SOPs) rules and guidelines are followed throughout the process to ensure the safety of both customers and colleagues.
  • Storing, retrieving, replenishment and internal transportation of stock within the warehouse.
  • Supporting the wider fulfilment operations team with tasks where required.

About you:

We are looking for individuals who are passionate about optimising supply chain and fulfilment operations, have a 'Togetherness' mindset and are able to work closely with their team and other departments to secure the best possible outcome for the customers.

What we offer:

  • A competitive hourly pay rate and above award rates.
  • A comprehensive benefits package, including paid annual leave, paid parental leave and family & community leave.
  • Access to our Employee Assistance Program for health and wellbeing support.
  • A 15% Co-worker discount.
  • Low-cost nutritious meals and complimentary drinks in our Co-worker restaurant.
  • Co-worker uniform provided.
  • Free Co-worker parking.
  • Digital Entertainment membership.
  • Bonus programme (where eligible).
  • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible).

Working at IKEA:

We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

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