Senior Quality Assurance Manager

1 day ago

Adelaide, South Australia beBeeLeadership Full time $180,000 - $250,000
Quality Assurance Leadership Role

This is a senior leadership position within the Quality Assurance team, responsible for leading a team of professionals in executing quality controls and processes. The role involves managing the quality of process outcomes, capability uplifts, and provisioning insights into compliance and customer outcomes.

", "Key Responsibilities
  • Lead a team of QA professionals to execute QA controls and processes
  • Manage the quality of process outcomes, capability uplifts, and provisioning insights into compliance and customer outcomes
  • Provision scheduled insightful reporting to senior leadership on results of QA outcomes
  • Drive excellence in QA services offered and ensure alignment with business strategies
  • Maintain green SLAs, KPIs, and productivity outputs
", "Requirements
  • 10+ years of experience in Quality Assurance or similar customer-centric Senior Management roles
  • Experience in supporting senior leadership teams in delivery of strategic initiatives
  • Experience in workforce planning and development
", "What's in it for me?

This role offers the opportunity to inspire teams and unexpected opportunities, as well as the backing and great benefits from a refreshing employer. You'll have access to some of the best banking, wealth, and insurance benefits in the market, be paid well, and have an entire suite of online learning and career planning tools to grow.

",

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