Bar Team Lead
2 weeks ago
We are looking for a highly skilled Bar Team Lead to join our team at Sixteen Antlers Rooftop Bar, part of the AccorHotel group.
About the RoleAs Bar Team Lead, you will be responsible for leading our fantastic team to deliver exceptional customer service and ensure efficient operations in our high-volume venue. Your passion for people, service, and delivery of expectations will make you an excellent fit for this role.
Key Responsibilities- Ensure efficient, friendly, and professional service is provided to all guests.
- Lead and coach team members to maintain venue standards.
- Collaborate with other leaders and stakeholders to achieve common goals.
- Maintain effective communication with the team regarding upcoming events and venue requirements.
- Oversee setup, pack-down, and delivery of the bar and special events.
- Proactively create unique experiences tailored to our guests.
- Serve as the first point of contact for guest feedback and act on it.
- Operate within outlet and hotel liquor licensing guidelines and House Management Policies.
- Establish procedures to protect and maintain service equipment and conduct regular stocktakes.
- At least 3 years of experience in a similar venue.
- Valid QLD RSA.
- Detailed knowledge of wine and beer varieties.
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