Facility Connections Coordinator

6 days ago

Melville, Australia beBeeCare Full time $90,000 - $120,000
Key Responsibilities

The Liaison Manager plays a pivotal role in fostering strong connections with potential residents, their families and key stakeholders to ensure seamless admissions.

  • Represent facilities by promoting our mission, values, and high standards of care.
  • Coordinate facility tours, ensuring a welcoming experience for all visitors.
  • Manage waiting lists, verify financial eligibility and optimize funding opportunities to support our customers.
  • Liaise with social workers, hospitals, and placement consultants to maintain robust referral networks.
  • Monitor facility income, report to management and track market trends in aged care fees to inform business decisions.
  • Support Office and Facility Managers with training and admission processes to ensure regulatory compliance.
  • Promote health, safety, and quality standards in line with ACQSC and NDIS regulations to safeguard our residents' well-being.
Requirements

A skilled communicator with strong organisational skills and a passion for supporting older Australians through an important life transition is required.

Job Summary

This dynamic role involves guiding prospective care recipients through the admission process, providing accurate information on fees and services, and ensuring complete documentation to meet our quality standards.

Overview

As a Liaison Manager, you will play a critical role in facilitating successful admissions across our facilities, ensuring the highest level of customer satisfaction and loyalty.

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