Senior Credit Strategist

23 hours ago

Werribee, Victoria, Australia beBeeStrategy Full time $120,000 - $160,000

Job Title: Senior Credit Strategist

About the Role

As a Senior Credit Strategist, you will lead a team of professionals in developing and executing a credit strategy that drives business growth while minimizing risk. You will be responsible for shaping cross-functional teams to enhance customer experiences, drive operational excellence, and deliver strong financial performance.

You will contribute to the development and execution of long-term business strategies and customer experience objectives. Lead the design and improvement of systems, processes, and technologies that support efficient operations and service delivery.

Establish and manage debt recovery and credit management frameworks that achieve financial targets while maintaining customer focus. Drive initiatives to enhance the customer journey, ensuring interactions are seamless, processes are accurate, and satisfaction levels improve.

Oversee compliance with regulatory requirements, reporting obligations, and maintain strong business continuity planning. Deliver continuous improvements that generate measurable financial, operational, and service benefits.

Provide leadership in projects and system enhancements, ensuring effective change management and subject matter expertise. Build collaborative relationships with senior leaders, partners, and stakeholders to strengthen influence and reputation.

Inspire, coach, and develop team members, fostering a culture of accountability, collaboration, and growth. Champion organisational values by promoting safety, well being, inclusion, and diversity in the workplace.

Embed health, safety, environmental, and quality practices into day-to-day operations, ensuring proactive risk management. Monitor, report, and deliver against KPIs to achieve service standards, customer outcomes, and employee engagement goals.

Required Skills and Qualifications

  • 10+ years of experience in a similar or related role preferred
  • Experience in the Utilities/Telecommunication/Financial Services domain
  • Relevant Accounting/Finance qualifications
  • Excellent written and verbal communication skills
  • Ability to use initiative and be proactive - lead transformation projects
  • Strong work ethic, diligence, integrity

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