Voice of Customer Innovation Lead

Head of Customer Experience and InnovationAbout The CompanyEurop Assistance Australia is part of a global insurance and assistance provider, with over 60 years of experience in helping millions of people worldwide. Our mission is to make customers' lives easier by providing relief during stressful situations and ensuring convenience and safety in their...

About the Role:As a Friendly Voice Support Specialist, you will play a vital role in ensuring our customers' motorhome holidays are nothing short of extraordinary. Your responsibilities will include providing expert support, troubleshooting issues, and coordinating repairs to get our guests back on the road as quickly as possible.You will work closely with...

Job SummaryWe are seeking a highly skilled Finance and Procurement Innovation Lead to join our team. As the successful candidate, you will be responsible for leading the development and implementation of finance and procurement innovation projects using Ariba solutions. You will work closely with internal stakeholders to identify opportunities for...

About Europ Assistance AustraliaWe are a global insurance and assistance provider with over 60 years of experience. Our mission is to make customers' lives easier by providing relief during stressful situations.The Head of Customer Experience and Innovation is a senior leadership position responsible for shaping and leading our Australian and New Zealand...

About the Company:Brunel GmbH is committed to delivering exceptional asset management services to our clients.The Job:We are seeking an experienced Engineering Manager to lead our asset management efforts. As a key member of our team, you will be responsible for researching and implementing new technologies to enhance our asset reliability.Your Key...

We aim to be the most reliable care company in the world, building trust through our commitment to being there at all times. The company is currently experiencing an ambitious high growth phase.The Head of Customer Experience and Innovation will lead the design and implementation of a customer experience and engagement strategy that delivers to our customer...

Job DescriptionThe Department of Justice QLD is seeking a Transformation and Innovation Director to drive digital transformation across the organisation. This key role will lead business analysis, process mapping, and requirements gathering to deliver effective solutions.This position will work closely with internal stakeholders to identify business problems...

Company OverviewAt Canva, we're passionate about empowering individuals to create incredible designs. Our innovative approach has made us a leader in the industry.We're looking for a talented Data Science Lead to join our Analytics Prototyping and Development team. As a key member of our team, you'll drive innovation by tackling complex, uncharted projects...

Company OverviewPort of Brisbane Pty Ltd is a leading player in the Australian logistics industry, with a strong commitment to innovation and excellence. As a Telecommunications Technician, you will be part of a dynamic team that delivers cutting-edge technology solutions to support our business operations.The successful candidate will have a Certificate III...

Key Responsibilities:This role involves providing technical leadership to project teams, ensuring end-to-end solutions meet architecturally compliant implementation standards.You will define solution architectures for projects and business problems, working closely with stakeholders to deliver innovative solutions.The ideal candidate will have experience...

CR Powered by Epiroc is a leading global leader in providing cutting-edge solutions to the mining sector. With a rich history of innovation spanning over 40 years, we specialise in engineering advanced physical and digital tools to help top miners increase productivity, enhance safety, and reduce maintenance needs.We pride ourselves on being a trusted...

OverviewEpsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. Our comprehensive portfolio of capabilities bridges the divide between marketing and advertising technology.We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology. Thanks to the...

Customer Experience Advocate - South Bank, QLDJob Summary: We are seeking an experienced advocate to champion a culture of excellence and ensure that every corner of our corporate businesses exceeds customer expectations.This is your chance to work hand-in-hand with our Customer Experience team, driving critical business decisions and shaping the future of...

OverviewHow You'll Make an ImpactReporting to the VP of Engineering, the Tech Lead leads the delivery of high-quality solutions that meet the needs of our customers. They are the "go to" person for technical matters within their respective product area, so will be competent within the relevant technical domains. To deeply understand user pain points and...

East West Group is a thriving collection of innovative brands offering bespoke solutions in insurance and SaaS. We foster a culture championing courage, learning, and collaboration. Our team is empowered to explore new ideas, grow professionally, and drive collective success.We strive to create an environment where every voice matters. At Ryno Insurance...

About Us:Soldier On, Ltd is a global organisation with a presence in Australia. We offer a range of services, including food services, and are committed to delivering high-quality services and driving innovation in the industry.The ideal candidate will have experience in food service management, industry leading knowledge of food trends and innovative...

Key ResponsibilitiesThe Innovation Manager will be responsible for leading the development of innovative AI-powered products and features. This includes collaborating closely with cross-functional teams, including Engineering, Data Science, and Editorial, to deliver user-centric AI solutions.Develop AI-Driven Products: Create cutting-edge, AI-powered...

About EpsilonEpsilon is a global leader in data, technology and services company that powers the marketing and advertising ecosystem. We provide marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice.Our comprehensive portfolio of capabilities across our suite of digital...

We have already secured and begun onboarding the largest B2B partner opportunity in the country and are rapidly scaling acquired partnerships both locally in Australia, and across New Zealand, North America, and other regions.The Head of Customer Experience and Innovation will be responsible for managing and owning our customer experience and engagement...

Company OverviewAt Finance One, we are a leading non-bank lender dedicated to providing credit accessibility to everyday Australians. Our mission is to empower individuals to achieve an enhanced quality of life by leveraging technology to drive business growth.Job DescriptionWe are seeking a highly skilled Senior Business Analyst to join our Technology...