Customer Journey Planner

7 days ago


Bayside, New York, Australia Auswalk Walking Holidays Full time

Auswalk Walking Holidays is searching for a Customer Journey Planner to design and implement personalized travel experiences.

About the Position:
  • Plan and coordinate customized travel itineraries for customers
  • Collaborate with clients and suppliers to ensure seamless experiences
  • Contribute to the development of new products and services
Main Responsibilities:
  1. Customer Engagement:
  • Foster strong relationships with customers and suppliers
  • Understand customer needs and preferences
  • Communicate effectively to deliver tailored experiences
Operational Support:
  • Support the operational team in coordinating trip preparations
  • Maintain accurate records and documentation
  • Monitor and update product costs and website information

This role requires a customer-centric and adaptable individual who can thrive in a fast-paced environment.


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