Senior Data Center Operations Manager
5 days ago
Key to success lies in our ability to assemble a skilled team of experts who can manage and maintain the intricate network of data centers. As Data Center Site Manager, you will play a pivotal role in leading this team, overseeing daily operations, and driving continuous improvement.
Job OverviewThis senior-level position is responsible for Operational Excellence across our global data center infrastructure. The ideal candidate will possess deep technical expertise in Linux systems, networking, and security, with a strong focus on automation and innovation.
Responsibilities- Lead and manage a team of data center technicians, ensuring their training, performance evaluations, and effective scheduling.
- Oversee day-to-day operations, prioritizing tasks efficiently and effectively managing resources.
- Travel and provide direct oversight between sites as needed, maintaining open lines of communication.
- Collaborate with teams to develop and implement data center policies and standards, promoting a culture of excellence.
- Develop and manage budgets for data center operations, including hardware, software, and personnel costs.
- Oversee vendor and onsite support teams, ensuring timely delivery of services and equipment.
- Track and report inventory and maintenance schedules, maintaining up-to-date records.
- Develop logistics plans for efficient movement of equipment and personnel, minimizing downtime.
- Prioritize data center-related programs, improvements, and operation requirements, driving business growth.
- Provide technical expertise to troubleshoot and resolve complex issues related to Linux systems, networks, storage devices, and other data center equipment.
- Stay up-to-date with industry trends and technologies, recommending improvements to operations and driving innovation.
- Participate in disaster recovery and business continuity planning, ensuring minimal downtime and data loss.
- 10+ years of experience in data center management, with a focus on people and site management.
- DCIM knowledge, including installation, configuration, and basic troubleshooting.
- Deep knowledge of data center infrastructure, including servers, storage systems, network devices, and structured cabling.
- Strong leadership and communication skills, with a track record of building and leading high-performing teams.
- IT hardware troubleshooting capabilities.
- Experience with data center management software, such as Ansible, Puppet, or Chef.
- Familiarity with ticketing systems (Jira, Remedy, ServiceNow, etc).
- Knowledge of structured cabling and deployment of networking cabling plants.
- Familiarity with cloud computing platforms, such as GCP and Kubernetes.
- Strong analytical and problem-solving skills, with the ability to think critically and strategically.
- 2 years of experience in a startup environment, with a focus on rapid growth and scalability.
- Agile project management experience, with a proven track record of delivering projects on time and within budget.
- Experience with cloud-based data center management tools and platforms.
- Familiarity with containerization and orchestration technologies, such as Docker.
- Networking experience, including DNS, DHCP, PXE, TCP/IP.
- Experience managing multiple sites or a globally distributed team.
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