Senior Incident Response Specialist
2 weeks ago
Job Overview
">We are seeking a senior-level professional to lead high-impact incident response and protect critical technology services. This is a full-time opportunity based in Melbourne, Brisbane or Adelaide.
">About the Role
">- Lead recovery activities during disasters and critical incidents, ensuring timely restoration of critical services.
- Drive post-incident problem management to identify root causes and implement corrective actions.
- Plan, coordinate, and run disaster recovery and scenario exercises to validate service continuity.
- Support the delivery, governance, and continuous improvement of disaster recovery and technology continuity policies and practices.
- Partner with cross-functional teams, providing continuity and incident management expertise to align operational practices with cyber risk objectives.
Requirements
">- Broad, practical experience in Incident, Problem, and Service Continuity Management (ITSCM), with at least 5 years in Major Incident Management and ITSM.
- Proven ability to coordinate technical and business resources to resolve complex issues efficiently.
- ITIL V3/4 Foundations certification or equivalent practical ITSCM experience; strong familiarity with ITSM tools.
What We Offer
">- 20 weeks of paid leave for primary carers with flexible return options.
- Thrive in a culture of personal and professional growth.
- Enjoy a central CBD location with access to parking and public transport.
Achieve Your Potential
">At our organization, we're committed to fostering a diverse, inclusive workplace. We welcome applications from people of all backgrounds and abilities. If you think you have transferable skills and would be a great fit, we'd love to hear from you.
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