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Event Operations Manager

2 weeks ago

City of Salisbury, Australia Ventia Pty Limited Full time

About the Role

Ventia is seeking a proactive and experienced Functions and Events Supervisor to lead and manage the delivery of exceptional customer service at events and functions at RAAF Base Edinburgh.

This role involves overseeing the front-of-house operations for various functions, from planning and preparation to execution, ensuring smooth and successful events that meet Defence standards and traditions.

You will also assist the Hospitality & Catering Coordinator in coordinating events, managing staffing, and providing hands-on supervision during functions.

  • Oversee events/functions at RAAF Base Edinburgh, ensuring smooth execution from planning to pack down, including coordination with the Hospitality & Catering Coordinator for equipment and logistics.
  • Ensure all necessary event materials, such as menus and place cards, are available and properly set up. Coordinate with the kitchen for dietary needs and menu timing.
  • Manage staffing, create rosters, arrange temporary staff when needed, recruit and train FOH team members, and ensure payroll approvals align with budget requirements while driving service quality and productivity improvements.
  • Supervise events, conduct pre-start meetings, and resolve issues during the event to ensure everything runs according to plan.