HVAC Technical Consultant
2 weeks ago
Position Overview
An exciting opportunity has arisen to become a part of the Training Academy team as a Technical Advisor, focusing on delivering expert technical guidance and support related to Daikin's extensive product offerings. This role involves collaborating closely with various stakeholders to troubleshoot and resolve technical issues effectively.
Key Responsibilities
- Deliver comprehensive technical assistance to end users, dealers, and internal service personnel.
- Foster strong relationships with clients to ensure their needs are met efficiently.
- Build client trust by providing accurate and reliable information.
- Utilize product data and service manuals to ensure the information shared is precise.
- Document all inquiries in the database, detailing the issues and suggested solutions.
Candidate Profile
- Possession of an HVAC trade qualification.
- A strong desire to transition into training and support within the HVAC sector.
- A commitment to continuous learning and knowledge enhancement in HVAC technologies.
- Exceptional communication skills with the ability to establish rapport.
- Familiarity with HVAC and Control Systems is advantageous.
- Prior experience as a Service Technician is required.
- This role is ideal for a seasoned technician looking to move away from hands-on work into a more office-based position.
Benefits Offered
- A collaborative work environment that promotes a positive team culture.
- Attractive salary package including superannuation, performance bonuses, and vehicle allowances.
- Opportunities for ongoing training, professional development, and career growth.
- Access to mental health and wellbeing services.
About Daikin
Daikin is an organization that truly values its workforce, community, and the environment. We are committed to creating numerous opportunities for our employees to embrace challenges and drive positive change. With a strong history and reputation as a leader in the global air conditioning market, our success is rooted in our people, who are encouraged to think innovatively and embrace new possibilities.
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