Client Care Specialist

5 days ago

Kingaroy, Australia beBeeCaregiver Full time $60,000 - $80,000
About the Role

We are seeking a skilled Professional to manage client relationships and provide administrative support in our clinic.

Responsibilities
  • Welcome clients, manage their experience for optimal outcomes
  • Schedule appointments for clients, confirm details as needed
  • Provide administrative assistance to clinicians (Audiologists/Audiometrists)
  • Efficiently oversee day-to-day operations of the clinic
Requirements
  • Passion for delivering exceptional client experiences
  • Strong communication, active listening skills
  • Resilience, self-motivation, lots of energy
  • Excellent organisational time management skills
  • Ability to work autonomously within a team
  • Focus on results, best possible outcomes
  • Intermediate computer proficiency
  • Interest in learning about features, basic repair/maintenance of hearing aids
  • Prior experience in customer service/administration
Benefits
  • Competitive hourly rate
  • Salary packaging options available
  • Access to discounts from retailers via Employee Enrichment Hub
  • Online wellbeing centre & employee assistance program (EAP)
  • LinkedIn Learning Platform access
  • Opportunities for growth, development in role and beyond
  • Values-driven culture
  • Dynamic supportive team
  • Genuinely rewarding role with purpose, meaning

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