Technical Support Specialist
5 days ago
We are Searchability, a well-established IT company with over 15 years of experience in delivering high-quality IT services to clients across Australia.
Salary and BenefitsA competitive salary range of A$65,000.00/yr - A$85,000.00/yr is offered, plus superannuation benefits.
Job DescriptionThis role involves working closely with our team to identify and resolve software and hardware issues for our clients. As a Technical Support Specialist, you will be responsible for troubleshooting and resolving network problems using your expertise in Azure, DNS, Microsoft 365, Remote Desktop Protocol (RDP), VoIP, troubleshooting, VMWare, and MSP.
- Provide technical support to clients via phone, email, or remote desktop protocols.
- Collaborate with the project manager to identify opportunities to strengthen clients' IT infrastructure.
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