Technical Support Specialist

5 days ago


Adelaide, South Australia Searchability® Full time
Company Overview

We are Searchability, a well-established IT company with over 15 years of experience in delivering high-quality IT services to clients across Australia.

Salary and Benefits

A competitive salary range of A$65,000.00/yr - A$85,000.00/yr is offered, plus superannuation benefits.

Job Description

This role involves working closely with our team to identify and resolve software and hardware issues for our clients. As a Technical Support Specialist, you will be responsible for troubleshooting and resolving network problems using your expertise in Azure, DNS, Microsoft 365, Remote Desktop Protocol (RDP), VoIP, troubleshooting, VMWare, and MSP.

  • Provide technical support to clients via phone, email, or remote desktop protocols.
  • Collaborate with the project manager to identify opportunities to strengthen clients' IT infrastructure.


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