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Claims Expert
2 weeks ago
We are seeking an experienced Claims Expert to join our Financial Lines team. This is a hybrid role that requires working at least three days a week in the office.
In this role, you will provide high-level expertise and manage claims under Directors & Officers (D&O), Professional Indemnity, and other financial lines classes of business to determine coverage.
You will serve as an advisor to a portfolio of SME to Corporate clients, building trust, delivering exceptional service, and maintaining effective working relationships.
- Handle specialist financial lines claims with a focus on client advocacy.
- Provide high-quality technical advice and support to clients from initial notification through to final settlement.
- Offer technical advice to clients and brokers on policy coverage and interpretation.
- Respond to queries from brokers and clients, conducting meetings and liaising with external providers.
- Manage moderate to complex claims in accordance with established processes.
- Ideal candidate has 3-5 years of insurance claims experience, preferably in financial lines.
- A Law Degree and experience in the legal environment or ANZIIF qualifications are advantageous but not required.
- Excellent oral and written communication skills are essential.
- Ability to maintain and strengthen relationships with clients and their representatives.
- We offer professional development opportunities and interesting work.
- We foster a vibrant and inclusive culture where you can create new solutions and have impact for colleagues and clients.
- We provide a range of career opportunities and benefits to enhance your well-being.
We value diversity, inclusivity, and flexibility in the workplace. We aim to attract and retain top talent while creating a welcoming environment for everyone.
