Training Program Manager
3 weeks ago
About the Role
The Krispy Kreme Field Training Partner will be responsible for maintaining and developing training programs across the business, working closely with field-based operating teams in Australia and New Zealand.
This role involves facilitating professional development for new and existing managers, championing the Global Leadership Development Program, and building succession planning documents to support the company's growth.
The ideal candidate will have experience in developing and monitoring managers, preferably in FMCG or retail sectors, and a minimum of 3 years' experience working in multi-site operations.
Key Responsibilities
- Facilitate and mentor managers on their professional development
- Champion the Global Leadership Development Program
- Build succession planning documents
- Support managers with the ongoing use of the Development Program
- Collaborate with L&D and Subject Matter Experts to review and create new learning initiatives
- Design and create educational materials, including training modules and workshops
- Ensure continuous improvement by gathering feedback to evaluate L&D program effectiveness
Requirements
- Proactive and resourceful approach with strong business acumen and attention to detail
- Superior influencing and relationship development skills
- Ability to collaborate with others to achieve results
- Experience with online Learning Management Systems, particularly Litmos
- Strong presentation skills
- Commitment to working with a culturally diverse workforce
- Integrity and commitment to ethical operations
Qualifications and Experience
- Intermediate level Microsoft Office qualification
- Certificate IV in Workplace Training and Assessment (TAE)
- Minimum 3 years' experience developing and monitoring managers, preferably in FMCG or retail sectors
- Minimum 3 years' experience working in multi-site operations, preferably in FMCG or retail
- Experience with Litmos or other Learning Management Systems
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