Healthcare Support Specialist

10 hours ago


Sydney, New South Wales, Australia beBeeHealthcare Full time $60,000 - $70,000
Job Title: Healthcare Support Specialist

This role plays a vital part in the healthcare system, with Allied Health Assistants working closely with allied health practitioners to provide essential support in therapeutic and program-related activities.

These professionals contribute significantly to the well-being of patients, helping them achieve their health goals and improve their quality of life.

Healthcare Support Specialists have diverse responsibilities that centre around supporting the therapeutic processes established by their supervising health professionals. Key tasks include:

  • Preparing treatment areas: Ensuring therapy rooms and equipment are clean, organised, and ready for use.
  • Assisting with patient care: Providing support to patients during therapy sessions and ensuring their comfort and safety.
  • Documenting patient progress: Recording observations and updates on patient conditions to assist health professionals in treatment planning.
  • Implementing therapy programs: Assisting in the delivery of prescribed therapy activities under the supervision of qualified practitioners.
  • Communicating with patients: Engaging with patients to explain procedures, answer questions, and provide emotional support.
  • Maintaining equipment: Cleaning and maintaining therapeutic equipment to ensure it is safe and functional for use.
  • Supporting administrative tasks: Assisting with scheduling appointments, managing patient records, and other clerical duties as needed.
  • Participating in team meetings: Collaborating with healthcare teams to discuss patient care strategies and share insights.

Key competencies for a Healthcare Support Specialist include:

  • Strong communication skills: Enabling specialists to interact effectively with patients and healthcare teams.
  • Organisational skills: Managing schedules, maintaining records, and ensuring therapeutic programs run smoothly.
  • Basic understanding of health and safety protocols: Ensuring the well-being of both patients and staff in various healthcare settings.
  • Empathy and compassion: Vital traits for a Healthcare Support Specialist, enabling them to work closely with individuals experiencing physical or emotional challenges.
  • Collaborative mindset: Fostering a supportive environment that enhances patient care.


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