Proactive Customer Service Professional

1 week ago


Brisbane, Queensland, Australia beBeeSupport Full time $60,000 - $86,000
Customer Support Specialist

We are seeking a proactive and passionate customer service professional to join our solutions-focussed support team.

The ideal candidate will be dedicated to providing solutions for clients, utilizing their problem-solving skills and high level of interpersonal abilities to work collaboratively with internal teams.

Key responsibilities include taking ownership of problems, providing input into ongoing maintenance of the on-line support system, and using Salesforce systems for logging calls and managing escalations.

A positive disposition, demonstrated resilience, and ability to work in an ever-changing environment are essential. Prior experience with the suite of simPRO products would be beneficial, but not essential.

What We Offer
  • Delicious daily lunch on site
  • Fully equipped gym on site
  • Onboard training and development opportunities
  • Hybrid work arrangements after qualifying period
  • Ground-breaking parental leave entitlements
  • Casual dress and fun team camaraderie
Our Culture

At our organization, we value teamwork, determination, and innovation. Our core values include:

  • Being one team
  • Owning it
  • Innovating
  • Caring
  • Having fun
What You'll Bring
  • Demonstrated problem-solving skills
  • High level of interpersonal abilities
  • Ability to work collaboratively and positively
  • Strong attention to detail
  • Willingness to get things done


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