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On-Demand Solutions Expert
2 months ago
Splunk Inc. is a leading provider of unified security and observability platforms. We're seeking a highly skilled and experienced On-Demand Solutions Expert to join our team.
Key Responsibilities- Provide high-quality technical advice to customers on Enterprise-level architecture, implementation, configuration, and optimization work in complex environments.
- Deliver outstanding outcomes based on customer requirements, ensuring satisfactory completion of assigned On-Demand requests.
- Document activities and outcomes for each request, maintaining excellent customer satisfaction survey scores.
- Partner with internal resources and customer-facing teams to actively manage customers and drive continued use of the On-Demand service.
- Solid experience in technical consulting or big-data analytics.
- Demonstrable understanding of common enterprise applications (monolithic and microservices).
- Statistical and analytical modeling is a plus.
- Solid understanding or recent experience with scripting languages (bash/PowerShell), application development (java, python,.NET), databases, and analytical tools.
- Experience working with Terraform, Kubernetes, and Docker.
- Understanding of concepts such as SAML, REST, Application Instrumentation, and Telemetry.
- Working knowledge of Linux operating systems.
- Splunk Core focus: Several years of administering and using Splunk, Splunk implementation experience, Splunk Cloud experience, Splunk Admin Certification preferred, Cloud Fundamentals Consultant Accreditation, Splunk architecture experience, experience with Cloud Migration Projects, strong SPL skills and experience a must, experience working with Splunk IT Service Intelligence or Splunk Enterprise Security.
- A comprehensive, competitive benefits package, including healthcare and retirement plans, paid time off, wellbeing expense reimbursement, and more.
- Market-based pay structure, with flexibility and choice in working arrangements, including remote and/or in-office roles.
- Incentive compensation and eligibility for equity or long-term cash awards.
