Environmental Services Assistant

5 days ago

Newcastle, New South Wales, Australia Healthscope Full time

About Us

Healthscope is a leading provider of healthcare services in Australia, with a commitment to delivering high-quality patient care and exceptional customer service.

Job Summary

We are seeking experienced Guest Services professionals to join our dynamic team in a casual capacity. As an Environmental Services Assistant, you will play a critical role in maintaining a clean and safe environment for our patients, staff, and visitors.

Key Responsibilities

  • Provide high standards of cleaning services, adhering to infection control standards and WHS policies and procedures.
  • Deliver excellent customer service to staff, clients, and patients, ensuring a positive experience for all.
  • Act in accordance with all manual handling protocols, prioritizing patient safety and well-being.
  • Assist the production teams to ensure patient satisfaction is achieved at all times, maintaining a high level of customer service and attention to detail.
  • Demonstrate professional practice by working according to Healthscope's policies and processes, code of conduct, and participating in yearly performance appraisals and mandatory education.
  • Maintain skills and standards of customer service, ensuring patient confidentiality and privacy are maintained at all times.
  • Support Healthscope's safety and quality improvement initiatives, contributing to a culture of excellence and continuous improvement.

Requirements

  • Demonstrated experience as a cleaner or infectious cleaning specialist in a hospital, aged care, or medical setting.
  • Enthusiasm, drive, and passion to prepare and maintain an appropriate work area to the highest standard of excellence.
  • Good communication and customer service skills, with the ability to work effectively with diverse stakeholders.
  • Flexibility to work across a rotating 7-day roster, including mornings, evenings, and nights, with the ability to commit to a casual schedule.

What We Offer

  • Opportunities for professional growth and development, with a focus on continuous learning and skill-building.
  • A supportive and inclusive work environment, with a commitment to employee well-being and satisfaction.
  • Competitive remuneration and benefits package, including discounted health insurance and access to ongoing education and training.

How to Apply

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, please submit your application through our online portal. We look forward to welcoming you to our team

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