Luxury Retail Manager

1 week ago

Perth, Western Australia beBeeLeadership Full time $90,000 - $130,000
Boutique Manager Job Description

At a luxury retail boutique, we are revolutionizing the industry with our commitment to fine craftsmanship and exceptional customer service. As a pioneering brand, we have been pushing boundaries since our inception, evolving the expression of luxury across each of our product categories.

About the Role

We are seeking an experienced Boutique Manager to take full ownership of the day-to-day management of our boutique in Perth. This is a permanent position requiring an average of 38 hours per week across all opening hours.

This role is critical to the success and profitability of the store. While you will have support from both our company and Montblanc, this role is very independent, and we will value your previous experience in similar positions.

Responsibilities
  • Staff: Recruiting, onboarding, training, and development, and management.
  • Sales: Building relationships with customers to ensure loyalty and repeat business, providing advice and guidance throughout the sales process, providing post-sale service and support, ensuring personal and store achievement of sales and revenue targets.
  • Stock: Ensuring adequate stock availability and managing stock levels to avoid wastage.
  • Operations: Management of store costs, designing and upholding operational and brand processes and guidelines, ensuring adequate staffing across all opening hours.
  • Providing reports to both our company and Montblanc in relation to sales, stock, customer analysis, and the like.

From time to time, you may also attend events and functions to promote and support the brand.

About You
  • You will have proven retail expertise in a management-level position relevant to small stores and boutiques. As the ambassador of the brand, you have a passion for delivering excellence in customer service. You will have exceptional leadership skills and a drive to lead and mentor your team, enabling them to develop their skills and brand knowledge.
  • In order to be considered for this role, you will have:
  • At least 3 years retail sales experience along with experience managing small stores or the equivalent.
  • Exceptional interpersonal and communication skills (a second language is desirable but not essential).
  • Flexibility across key trading hours (we are open Monday to Saturday, and sometimes you will need to work past 5:30).
  • Proficiency in Microsoft Suite.
  • Passion for luxury and providing customer satisfaction.
On offer
  • This is an opportunity to take ownership of this boutique and take it to the next level of success.
  • You will receive a competitive above-award salary, and there is commission potential.
  • You will have support from both our company and Montblanc as you develop your knowledge and grow the business.

Please submit your application, including your current resume and cover letter.

Only applicants with the right to legally live and work in Australia are eligible to apply for this role.

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