Property Repair Case Management Professional

7 days ago

Brisbane, Queensland, Australia beBeePropertyRepair Full time $80,000 - $120,000
Job Description

We are seeking a Property Repair Specialist to manage contractual obligations and drive compliance outcomes.

This role requires strong knowledge of insurance and claims management, with the ability to work under pressure and deliver results within tight deadlines.

The successful candidate will have experience in contract administration, claims management or loss adjusting, and possess exceptional communication and problem-solving skills.

The Property Repair Specialist will be responsible for managing assigned case loads, meeting client expectations and ensuring the production of high-quality reports and record keeping accuracy.

They will also be responsible for liaising with customers and suppliers, resolving escalated issues and undertaking client liaison and relationship building.

The ideal candidate will have a proven track record of taking ownership to meet customer needs with a sense of urgency, and possess strong negotiation and decision-making capabilities.

Required Skills and Qualifications

  • Proven experience in a similar role
  • Exceptional listening and communication skills
  • Proven ability to build rapport with customers and service providers
  • Demonstrated history of taking ownership to meet customer needs with a sense of urgency
  • Strong problem solving, resolution, negotiation and decision making capabilities
  • Ability to interpret complex information and respond by developing appropriate actions
  • Demonstrated claims acumen, sound judgement and cost management awareness
  • High standard of business English for written communication across traditional and electronic communication media
  • Self-motivation, accountability for own achievement of required claim outcomes and own contribution to team outcomes

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