IT Operations Specialist

1 day ago

Williamstown, South Australia beBeeTechnical Full time $65,000 - $85,000

Job Overview:

We are seeking an experienced IT Support Engineer to join our team. The successful candidate will have a strong understanding of troubleshooting using remote desktop and supporting a range of clients.

  • Handle escalated issues from Level 1 and provide more in-depth troubleshooting across Microsoft 365, Active Directory, networking, and endpoint management.
  • Set up and support user devices, manage system access, resolve complex tickets, and ensure smooth day-to-day IT operations.

Requirements:

  • Minimum 3 years' experience in a helpdesk role
  • Experience with M365, Azure, VMware, and Cisco is highly desirable
  • Strong communication skills
  • Driver's License and a readily accessible vehicle

Preferred Skills:

  • Azure and Microsoft Certifications
  • Understanding of the Citrix environment

Key Responsibilities:

  • Troubleshoot and resolve technical issues for internal stakeholders
  • Provide expert-level support for Microsoft 365 and Azure platforms

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