Clinical Operations Manager

2 weeks ago

Brisbane, Queensland, Australia beBeeService Full time $49,130 - $84,368

Job Overview:

We are a leading provider of funeral services operating across the globe.

This is an exciting opportunity for a Clinical Operations Manager to join our team, overseeing the coordination of daily operations and ensuring seamless service delivery.

Key Responsibilities:

  • Evaluate daily operational needs and coordinate activities accordingly.
  • Engage with clients, responding promptly to their needs and preferences.
  • Develop and monitor necessary documentation, including staff schedules and service reports.
  • Direct and supervise teams to guarantee accurate service execution.
  • Monitor workplace issues and uphold high standards of service delivery.

Requirements:

  • Proven supervisory experience in a customer-focused environment or ability to quickly adapt.
  • Ability to work effectively with grieving individuals and families.
  • Strong commitment to exceptional customer service and quality delivery.
  • Excellent attention to detail and capacity to follow instructions.
  • Sensitivity and comfort when interacting with people who are grieving.

Benefits:

  • Award-winning recognition programs.
  • Tailored onboarding and training initiatives.
  • State-of-the-art facilities and networking opportunities.
  • An employee assistance program and regular social events.

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