Clinical Operations Manager

2 weeks ago

Brisbane, Queensland, Australia beBeeLeadership Full time $152,083 - $170,494

Senior Staffing Lead

This is a key leadership role that plays a critical part in the development, implementation, and evaluation of our casual workforce.

The successful candidate will have a strategic focus and operational function, ensuring safe, high-quality patient-centered care and a culture that aligns with our mission and values.

Responsibilities:

  • Oversee the employment and performance of casual nursing, midwifery, and agency staff to meet clinical needs.
  • Provide regular reports to stakeholders as required.
  • Maintain and analyze statistical data relating to staffing utilization.
  • Lead the coordination and facilitation of recruitment and employment of nursing and midwifery staff within Central Staffing.
  • Identify and report on emerging trends to accommodate changing needs.
  • Participate in strategic planning to ensure all identified workforce strategies.
  • Initiate and contribute to Quality Improvement activities.
  • Monitor the work environment for workplace health and safety hazards.
  • Monitor compliance with annual performance development reviews, registration/licence renewals for all nursing and agency staff.

Clinical Outcomes:

  • Support the identification and prioritization of improvements to ensure contemporary, cost-effective, high-reliability clinical care and patient outcomes.

Operational Outcomes:

  • Partner with colleagues and consumers to determine service and operational objectives that provide an exceptional experience and outcome.
  • Recognize and address inefficiencies in service provision and continuously improve business processes.

Leadership and Development:

  • Effectively manage key relationships with peers and consumers across our organization.
  • Represent, negotiate, and influence colleagues and peers to continuously improve.
  • Collaborate in the development of policies and practice.
  • Ensure development and succession plans are in place and actioned for own role and those of direct reports.

Performance and Accountability:

  • Ensure direct reports have clear tasks and accountabilities associated with their roles and that these are communicated effectively.
  • Guide, coach, and provide rapid, respectful, constructive feedback to direct reports.
  • Consistently and visibly apply our accountability framework to address inconsistencies in behaviour, practice or performance.

About You:

To be successful in this role, you will possess the following qualifications, skills, and experience:

  • A current registration as a Registered Nurse.
  • A tertiary qualification in health administration or management, clinical leadership, budget management, and finance would be highly desirable.
  • A minimum of 5 years' experience in a clinical specialty; Clinical Nurse or other leadership role.
  • Demonstrated ability to form effective, positive relationships across our organization in a fast-paced environment.
  • A strong work ethic, agility, and willingness to role model and promote our values.
  • A comprehensive understanding of public and private health systems.
  • A sound knowledge of contemporary models of care and quality improvement methodologies.
  • Demonstrated ability to provide clinical, financial, and operational leadership.
  • Proficient use of Microsoft Office, Kronos, Shiftmatch, and relevant IT systems.

Benefits:

We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive remuneration package.

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