Hospitality Team Lead

3 days ago

Byron Bay, Australia beBeeDutyManager Full time $55,000 - $68,000

We are seeking a seasoned hospitality professional to take on the role of Duty Manager.

Key Responsibilities:
  • Venue Operations: Execute venue openings and closings in accordance with established standards, ensuring a seamless customer experience.
  • Customer Service: Develop and implement strategies to enhance customer satisfaction, addressing any complaints or concerns in a timely and professional manner.
  • Training and Development: Collaborate with senior staff members to provide comprehensive training programs for junior and casual employees, focusing on FOH responsibilities.
  • Rostering and Scheduling: Work closely with the Venue Manager to develop effective rostering systems, ensuring optimal staffing levels and minimizing labor costs.
  • Inventory Management: Conduct regular inventory checks to prevent stock discrepancies and maintain high-quality food and beverage offerings.
  • Event Coordination: Assist in planning and executing special events, such as weddings and corporate functions, to drive revenue growth and increase brand visibility.
  • Team Leadership: Foster a positive and inclusive team culture, promoting open communication and encouraging staff development and career advancement opportunities.

As a valued member of our team, you will enjoy a competitive salary, tips, and generous staff discounts at all our restaurants. We also offer a great work-life balance and opportunities for professional growth and development.

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