Customer Service Associate

3 weeks ago


Sydney, New South Wales, Australia Randstad Full time

A dynamic logistics and transport company seeks a Retail Assistant to provide exceptional customer service in the heart of the CBD.

Role Overview:

This role offers an opportunity to work with a well-established company, providing a smooth experience for customers picking up their parcels. If you're organised, friendly, and enjoy a busy work environment, this could be the perfect fit.

Key Responsibilities:

  • Greet and assist customers with parcel pick-up and drop-off services.
  • Ensure every customer interaction is positive and memorable.
  • Manage and organise parcels efficiently, maintaining a tidy workspace.
  • Handle customer inquiries and resolve any issues promptly.
  • Operate point-of-sale systems accurately and manage transactions with precision.
  • Collaborate with colleagues to ensure seamless operations and outstanding customer experiences.

Requirements:

  • Previous retail or customer service experience is preferred.
  • Excellent communication and interpersonal skills are essential.
  • Multitasking abilities are crucial in this fast-paced environment.
  • A friendly and approachable attitude, with a strong focus on delivering excellent customer service.
  • Flexibility to work various shifts, including weekends and public holidays as needed.

Benefits:

  • Be part of a supportive and dynamic team environment.
  • Work in a freshly renovated store with easy access by public transport.
  • Enjoy a flexible work schedule that suits your needs.
  • Gain valuable experience in retail and customer service.
  • Opportunities for growth and development within the company.

This role offers a competitive salary of $55,000 - $65,000 per annum, depending on experience.



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