Customer Service Associate
3 weeks ago
A dynamic logistics and transport company seeks a Retail Assistant to provide exceptional customer service in the heart of the CBD.
Role Overview:
This role offers an opportunity to work with a well-established company, providing a smooth experience for customers picking up their parcels. If you're organised, friendly, and enjoy a busy work environment, this could be the perfect fit.
Key Responsibilities:
- Greet and assist customers with parcel pick-up and drop-off services.
- Ensure every customer interaction is positive and memorable.
- Manage and organise parcels efficiently, maintaining a tidy workspace.
- Handle customer inquiries and resolve any issues promptly.
- Operate point-of-sale systems accurately and manage transactions with precision.
- Collaborate with colleagues to ensure seamless operations and outstanding customer experiences.
Requirements:
- Previous retail or customer service experience is preferred.
- Excellent communication and interpersonal skills are essential.
- Multitasking abilities are crucial in this fast-paced environment.
- A friendly and approachable attitude, with a strong focus on delivering excellent customer service.
- Flexibility to work various shifts, including weekends and public holidays as needed.
Benefits:
- Be part of a supportive and dynamic team environment.
- Work in a freshly renovated store with easy access by public transport.
- Enjoy a flexible work schedule that suits your needs.
- Gain valuable experience in retail and customer service.
- Opportunities for growth and development within the company.
This role offers a competitive salary of $55,000 - $65,000 per annum, depending on experience.
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