
Gift Company Representative
1 week ago
Hampers With Bite, a dynamic gift company, is seeking Customer Service and Sales Professionals to join our team during the busy Christmas period.
As a valued member of our staff, you will play a crucial role in guiding B2B clients through the ordering process from initial contact to delivery. This includes liaising with warehouse departments, suppliers, and couriers to ensure client satisfaction.
We are looking for individuals who possess:
- At least one year of experience in fast-paced customer service or sales environments
- Basic computer skills
- A positive and upbeat attitude
Responsibilities include:
- Guiding B2B clients through the ordering process from initial contact to delivery
- Liaising with warehouse departments, suppliers, and couriers to ensure client satisfaction
- Resolving customer complaints regarding delayed or damaged hampers
Candidates with prior customer service or sales experience are beneficial but not required. We value individuals who are willing to learn and adapt to our dynamic work environment.
This is an in-office role based in Melbourne. The initial contract is until the end of the year or January, with potential for permanent employment for the right candidate.
About UsWe started as two brothers packing boxes in their living room, with their dad doing all of the deliveries. Today, we are a multimillion-dollar company sending out over 100,000 gifts during peak weeks.
What We OfferWe prioritize work-life balance, regular social events, and a fun work environment. Our ideal candidate will thrive in this setting and enjoy the benefits that come with it.
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