
Lead Operational Efficiency Specialist
2 days ago
The Senior Process Officer role plays a key part in maintaining the Quality Assurance team's operational efficiency. The successful candidate will be responsible for developing, implementing and maintaining process documents to ensure quality assurance review findings are incorporated into these documents.
About the RoleThis position requires a proactive approach to continuously evaluating practices and procedures within the Regulatory Operations Division (ROD). Position duties include:
- Develop, review and continuously improve ROD's operational process documents to ensure compliance with legislative, financial and administrative frameworks.
- Contribute to the development and review of Commission-wide policies and resources, providing high-quality input that incorporates operational insights, legislative understanding and stakeholder perspectives.
- Maintain various ROD registers, ensuring accuracy, accessibility and compliance with recordkeeping and governance standards.
- Develop subject matter expertise and interpret relevant legislation, providing analysis, insights and guidance on their implications for ROD operations, and contribute to the development of processes that support compliance and mitigate risk.
The successful candidate will have excellent communication and problem-solving skills, with the ability to work independently and as part of a team. They will also possess strong analytical and technical skills, with the ability to interpret complex information and make sound judgments.
BenefitsThe Aged Care Quality and Safety Commission offers a variety of interesting and challenging jobs across most capital cities. This is an exciting time to join our organisation with major reforms underway to improve aged care in Australia.
About UsWe are an independent regulator of Australian Government aged care services, working to maintain the integrity of the aged care system.
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